FREQUENTLY ASKED QUESTIONS

Our new, expanded clinic in Billings is conveniently located between the west end and downtown at 708 Broadwater Avenue. Satellite clinics are also located in Bozeman and Butte as well as providing services in other cities across the state. Feel free to ask us for additional information or directions to our office by phone 406-259-1680.

Absolutely! We value the excellent relationships we have established with physicians and healthcare providers throughout our areas. We also provide bi-annual updates to your doctor or pediatrician about the progress your child is making in therapy to ensure he or she stays fully informed.

Each of our professionals has received specialized, intensive training in speech-language pathology, physical therapy, occupational therapy, applied behavioral analysis, and other specialty services. While we are not physicians, many of our therapy team members possess post-graduate degrees in their areas of expertise.

We encourage parents and families to participate in the therapeutic process; however, we do not expect you to attend each session. Your child’s therapist, and/or BCBA/BCaBA, will talk to you about any appointments that your presence will be needed.

Our experienced billing staff is here to help you navigate the confusing world of insurance. Each insurance policy is different in terms of the types and amount of therapy covered. Parents and caregivers should always know the benefits, limits and exclusions to their plans. Please call your insurance company to determine if the services are a covered benefit of the policy. It is very important to understand what is covered, what is not covered, and what your financial responsibility will be. You will be responsible for your deductibles and co-pays. We are happy to answer any questions you may have concerning your insurance.